A Medicaid Clerk plays a crucial role in handling administrative tasks related to Medicaid services. The following are the responsibilities and qualifications associated with the Medicaid Clerk position:
Job Description:
- Eligibility Verification:
- Verify and determine the eligibility of students for Medicaid benefits.
- Review and collect necessary documentation to support eligibility.
- Application Processing:
- Assist individuals in completing Medicaid applications.
- Process and submit Medicaid applications to the appropriate agencies.
- Data Entry:
- Accurately enter student information into Medicaid databases and electronic health records.
- Communication:
- Communicate with parents and professionals to obtain additional information or clarify application details.
- Liaise with Medicaid offices and agencies to resolve issues and ensure timely processing.
- Documentation and Record Keeping:
- Maintain organized and up-to-date records of Medicaid applications, billing, student records, and medical services data.
- Prepare reports on application statuses and outcomes.
- Policy Knowledge:
- Stay informed about Medicaid policies, regulations, and updates.
- Provide information to parents regarding Medicaid rules and requirements.
- Customer Service:
- Provide excellent customer service to families, colleagues, and professionals by addressing inquiries and concerns related to Medicaid.
- Collaboration:
- Work closely with other administrative staff, healthcare providers, and Medicaid offices to facilitate the application process.
Qualifications:
- Education:
- High school diploma or equivalent.
- Experience:
- Previous experience in healthcare administration or similar roles is preferred.
- Knowledge:
- Familiarity with Medicaid policies, procedures, and regulations.
- Understanding of healthcare terminology and basic medical billing processes.
- Computer Skills:
- Proficient in data entry and use of relevant software and databases.
- Communication Skills:
- Strong verbal and written communication skills for effective interaction with families and other stakeholders.
- Attention to Detail:
- Accurate and detail-oriented, as Medicaid applications require precision.
- Organizational Skills:
- Ability to manage and prioritize multiple tasks efficiently.
- Ethical Conduct:
- Adhere to ethical standards in handling sensitive medical and student information and maintaining confidentiality.